At MMAI Technology Co., Ltd., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard data when you use the Onami AI Sales Agent.
1. Information We Collect
To provide our automated sales and inventory services, we collect the following:
- Account Information: Business profile details, names, and contact information.
- Platform Data: Information obtained through your authorized integration with TikTok (e.g., message threads, order details) to provide auto-reply and sales functions.
- Operational Data: Product descriptions, images, pricing, and stock levels that you provide via Google Sheets or Telegram.
- Usage Data: Analytics regarding service performance, errors, and system status.
2. How We Use Your Data
We use the collected information to:
- Operate and maintain the Onami AI Sales Agent.
- Automate customer communication and order processing.
- Generate invoices, shipping labels, and sales reports.
- Improve our AI models to provide better service quality.
3. Data Sharing and Disclosure
- We do not sell your data.
- We only share information with third-party service providers (like Telegram or Google Cloud) to the extent necessary to perform the requested services (e.g., sending an order slip to your Telegram).
- We may disclose information if required by law, regulation, or legal process.
4. Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, or destruction. All data is isolated in our multi-tenant database structure to ensure that Page A cannot access the data of Page B.
5. Your Rights
- Access and Correction: You have the right to access and update your business data, including inventory and product details, at any time through your linked tools.
- Data Deletion: You may request the deletion of your data by disconnecting your TikTok account from our services and contacting us directly.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We will post the updated policy on our website.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us: