Welcome to Onami AI Sales Agent. These Terms of Service ("Terms") govern your use of the Onami AI Sales Agent software and services provided by MMAI Technology Co., Ltd. ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.
1. Service Description
Onami AI Sales Agent is an automated sales and management tool designed to facilitate customer engagement, order processing, and inventory management for businesses on TikTok and other platforms. Our service includes automated replies, order tracking, invoice generation, and real-time reporting via Telegram.
2. User Responsibilities
- Account Security: You are responsible for maintaining the security of your API credentials and account access.
- Accuracy: You are responsible for ensuring that all product data, pricing, and inventory levels provided through our integrated tools (such as Google Sheets) are accurate.
- Compliance: You agree to use our services in compliance with TikTok's Terms of Service and all applicable local laws.
3. Data Privacy and Security
We prioritize the protection of your business data and your customers' information. We use your data strictly to provide the requested services. Our systems are designed to ensure that data remains isolated between different users (tenants). For more details, please review our Privacy Policy.
4. Service Availability
While we strive to provide 24/7 service, we cannot guarantee uninterrupted access. We are not liable for any service disruptions caused by third-party platform changes (e.g., TikTok API updates, Telegram outages, or Google Sheets downtime).
5. Limitation of Liability
The Onami AI Sales Agent is provided "as-is." To the maximum extent permitted by law, MMAI Technology Co., Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our service, including but not limited to loss of data, loss of profits, or errors in automated order processing.
6. Payment and Subscription
Fees for our services are defined based on your selected plan. Payments made via Paynow must be verified by the account owner. We reserve the right to suspend service for accounts with overdue payments.
7. Termination
You may terminate your agreement with us at any time by disconnecting your accounts from our services. We reserve the right to terminate or suspend access to our services if you violate these Terms or engage in fraudulent activities.
8. Changes to Terms
We may update these Terms periodically. We will notify you of significant changes via our official communication channels or directly through your dashboard. Continued use of our service constitutes acceptance of the updated Terms.
9. Contact Us
If you have any questions about these Terms, please contact us at: